Delete your PickleWallet account
You can delete your account inside the app. If you cannot access the app, you can request deletion by email from this page.
Delete inside the app
- Open PickleWallet and sign in.
- Open Me, then Account Settings.
- Select Delete Account.
- Re-enter your password, type DELETE, and confirm.
Cannot access the app?
Email us from the address associated with your account. Include “Account deletion request” and the email address used for PickleWallet. We may ask you to verify account ownership.
Request account deletionSteps that may be required first
To protect shared group and payment records, PickleWallet may ask you to:
- Transfer or delete groups you own.
- Quit future games you are still attending.
- Ask an organizer to finalize an attended paid game.
- Finish Pay After Game amounts you need to pay or collect.
- Finish pending deposits and bring any Prepaid Balance to $0.
Subscription reminder: deleting your PickleWallet account does not cancel an Apple App Store or Google Play subscription. Cancel the subscription through the applicable store.
What happens to your data
After a verified deletion request, we delete your authentication account and private profile and remove or de-identify active membership information where supported.
We may retain a limited deletion marker and historical group, game, guest, attendance, chat, payment, balance, security, fraud-prevention, accounting, or dispute records when needed to protect other users, preserve accurate shared records, or meet legal obligations. Retained records are not used to make the deleted profile discoverable for new invitations.
See the Account Deletion section of our Privacy Policy for more information.