Delete your PickleWallet account

You can delete your account inside the app. If you cannot access the app, you can request deletion by email from this page.

Delete inside the app

Open PickleWallet and sign in.
Open Me, then Account Settings.
Select Delete Account.
Re-enter your password, type DELETE, and confirm.

Google or Apple sign-in: the app will direct provider-account users to contact support so we can verify and process the deletion safely.

Cannot access the app?

Email us from the address associated with your account. Include “Account deletion request” and the email address used for PickleWallet. We may ask you to verify account ownership.

Request account deletion

Steps that may be required first

To protect shared group and payment records, PickleWallet may ask you to:

Transfer or delete groups you own.
Quit future games you are still attending.
Ask an organizer to finalize an attended paid game.
Finish Pay per game amounts you need to pay or collect.
Finish pending deposits and bring any Prepaid Balance to $0.

Subscription reminder: deleting your PickleWallet account does not cancel an Apple App Store or Google Play subscription. Cancel the subscription through the applicable store.

What happens to your data

After a verified deletion request, we delete your authentication account and private profile and remove or de-identify active membership information where supported.

We may retain a limited deletion marker and historical group, game, guest, attendance, chat, payment, balance, security, fraud-prevention, accounting, or dispute records when needed to protect other users, preserve accurate shared records, or meet legal obligations. Retained records are not used to make the deleted profile discoverable for new invitations.

We aim to complete a verified account deletion request within 30 days after any required group-transfer, future-game, or unsettled-balance steps are completed. If the request is unusually complex, we will explain any additional time needed.

Records retained for shared-history, security, accounting, dispute, fraud-prevention, or legal purposes do not have one fixed additional retention period. They are kept only as long as reasonably necessary for those purposes. Temporary provider backups may remain until they are overwritten under the provider's normal backup schedule.

See the Account Deletion section of our Privacy Policy for more information.